The NHS belongs to the people and is founded on a common set of principles and values that bind together the communities and people it serves - patients and public - and the staff who work for it. This is called The NHS Constitution for England.
The NHS Constitution establishes the principles and values of the NHS in England. It sets out rights to which patients, public and staff are entitled, and pledges which the NHS is committed to achieve, together with responsibilities, which the public, patients and staff owe to one another to ensure that the NHS operates fairly and effectively.
The values are:
- Working together for patients
- Respect and dignity
- Commitment to quality of care
- Improving lives
- Everyone counts
Our people all have a part to play in helping to shape and develop our culture and in embedding and living these values.
Our behaviors: leading by example:
- We prioritise patients in every decision we take.
- We listen and learn.
- We are evidence-based.
- We are open and transparent.
- We are inclusive.
- We strive for improvement
In addition to the values from the NHS Constitution, we have 5 organisational commitments that were developed based on feedback from staff from all across the organisation:
Working Environment that Works
We will be an organisation that is proud of the places we work in. We want to have environments that work for our people and one where they thrive. We want to ensure we have smarter ways to come together than just relying on the physical meetings.
Value and Respect each other
We will be an organisation that respects all of our people’s knowledge and skills. We will listen and foster a sense of belonging, giving our people a clear purpose and say on how they work.
Connected and collaborative
We want to have teams working together towards a common goal. Our organisation will be connected through our clear sense of purpose and each team will know where and how they fit together to support our wider system.
Diversity and inclusion
We will act promptly to include all the voices across our organisation and to make sure that our people better represent the population we serve. We will change how we think about seniority and whose voices are in the room when we make decisions.
Clear responsibilities and continuous improvement
We will be clear about who and how decisions are made. We will trust our people to act appropriately and enable them to improve how they work together.